Caribou
Bloomington, MN 
Share
Posted 16 days ago
Job Description

PURPOSE: This position is responsible for providing exceptional guest service and quality coffee and food products to guests at Caribou inside of Nickelodeon Universe.

ESSENTIAL DUTIES AND RESPONSIBILITES:

  • Perform necessary tasks in setting up Caribou and serving food and drink items
  • Prepare Caribou drinks to with focus on quality, accuracy and consistency when making drinks in Caribou
  • Ensure Caribou standards are met concerning all drink and food products
  • Responsible for following food safety policies and procedures per the MN Health Code
  • Maintain knowledge of seasonal coffees, drinks and food items
  • Maintain product knowledge of food items, drink items and ingredients
  • Utilizing suggestive selling techniques to increase sales
  • Provide outstanding guest service by greeting guests courteously, uncovering their needs, and giving polite parting remarks
  • Ensure standards of personal hygiene, food safety and sanitation are met and maintained
  • Oversee safety and cleanliness of selling area
  • Answer general guest questions or direct guests to resources for answers
  • Ring and count out funds accurately and timely following established cash handling procedures
  • Maintain knowledge of current sales, promotions and discounts
  • May assist in other departments as needed, such as but not limited to, rides and retail
  • Regular, reliable and consistent attendance
  • Additional duties as assigned

REQUIREMENTS:

  • Must be at least 16 years of age
  • Must have outstanding guest service skills
  • Must possess basic math skills
  • Must have ability to work early mornings, evenings, weekends, holidays and some late evenings for private events

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

  • Previous cash handling experience preferred
  • Previous Barista, food service and guest service experience preferred
  • Basic knowledge of computers is preferred

PHYSICAL JOB REQUIREMENTS:

  • Stand and move - Frequently, 90% of time
  • Perform repetitive motion (using keyboard) - Frequently, 90% of time
  • Kneel and bend - Occasionally,30% of time
  • Reach at or below shoulder level - Frequently, 90% of time
  • Reach at or above shoulder level - Infrequently, 10% of time
  • Stoop/Squat - Infrequently, 10%
  • Lifting/carry up to 10 pounds - Occasionally, 30% of time
  • Lift/Carry up to 30 lbs - Infrequently, 20% of time
  • Ability to lift up to 50 pounds - Infrequently, 10%
  • Handle larger items such as boxes or packages - Infrequently, 10% of time

*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
Email this Job to Yourself or a Friend
Indicates required fields