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About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build thesoftware companyof the future, but who want to make the world a more sustainable, equitable and better place.Be a part of a global community on a mission to make a real impact.
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Position Overview:
This role is an opportunity to make an impact on one of Diligent's highest performing teams assisting in exciting sales related tasks in our ESG Group.
Key Responsibilities
Week 1: Onboarding
- Introduce the intern to the team and provide an overview of the team's role in the company
- Introduce the intern to key personnel
- Provide an overview of the company's products and services and their target market
- Review the sales process and key metrics used to measure success
- Assign the intern a mentor from the team to help with questions and provide guidance
Week 2-3: Sales Research
- Research potential customers in the target market using online resources, industry reports, and market research databases
- Gather contact information for key decision-makers in the target companies, including names, titles, email addresses, and phone numbers
- Analyze sales data to identify trends and opportunities, such as which products or services are selling well and which geographic regions have the highest sales potential
- Create a database to store the research information and make it accessible to the sales team
Week 4-5: Lead Generation
- Use the research from the previous weeks to create a database of leads for the sales team to pursue
- Develop a cold-calling and email outreach strategy to engage leads, including scripts and templates for phone and email communications
- Test the outreach strategy on a sample of leads and refine as needed based on the response rate
- Work with the sales manager to create a plan for following up with leads and tracking their progress through the sales pipeline
Week 6-7: Sales Support
- Assist the sales team with administrative tasks such as creating proposals, contracts, and invoices
- Provide support during the sales process, including scheduling meetings and following up with prospects to ensure they have the information they need
- Attend sales meetings and take notes to provide feedback to the team on areas for improvement
- Work with the sales manager to create training materials for new sales reps, including a sales playbook and onboarding materials
Week 8-10: Final Project
- Work with the sales manager to identify an area of improvement for the team, such as a process that could be streamlined or a new tool that could be implemented
- Develop a plan to address the identified issue, including a timeline, budget, and resources needed
- Present the plan to the sales team and the sales manager for feedback and refinement
- Implement the plan and track its success over time, presenting regular progress reports to the sales manager and the team
Required Experience/Skills
- Interest in research
- Experience working in excel
- Someone who is passionate about process improvement and technology
- Within commuting distance of our New York Office
- Pursuing their Bachelors Degree
- Must be available from 6/10 - 8/16
FLSA: Non-Exempt
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people.Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability -to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent's and .We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.