Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Proactively addresses any customer relationship issues. Direct supervision of drivers. Ensures proper cash handling procedures are adhered to. Major Responsibilities Assist with the interviewing and selection of hourly personnel. Ensures that all personnel have been

Greyhound has been successfully serving the travel needs of millions of people for over one hundred years. With that history comes a sense of pride and responsibility that inspires our employees and spurs our continuous growth. Our team is currently seeking Service Lane Technician to provide quality preventive maintenance and minor repairs on over the road buses specifica

Manages the day to day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention. Key Responsibilities Daily interaction with the driver workforce. Selects, trains and mentors the driver workforce. Ensures all personnel have been trained and/or retrained according to operational procedures

The Lead Customer Service Associate will perform activities in accordance with company standards to accomplish the overall organizational goals. Responsibilities include providing excellent customer service, cash handling, safety awareness, on time performance, cleanliness of terminal and buses and providing a stellar customer experience. The Lead CSA will also serve as a

The Lead Customer Service Associate will perform activities in accordance with company standards to accomplish the overall organizational goals. Responsibilities include providing excellent customer service, cash handling, safety awareness, on time performance, cleanliness of terminal and buses and providing a stellar customer experience. The Lead CSA will also serve as a

The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer e

The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer e

Under general supervision, this position performs work required to clean Greyhound buses. RESPONSIBILITIES Clean bus exterior with pressure washer or other equipment provided. May include scrubbing, washing with water and cleaning agents, sweeping and waxing, and dumping waste tanks Clean bus interior and lavatory. May include scrubbing, washing with water and cleaning ag

Manages the day to day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention. Key Responsibilities Daily interaction with the driver workforce. Selects, trains and mentors the driver workforce. Ensures all personnel have been trained and/or retrained according to operational procedures